FAQs

Schedule widget

Q. I've passed in a default country to the widget but noticed I can no longer navigate to other dates. Is this an error?

A. The country configured widget only displays the current day. If you want to view schedule data for other dates, remove the default country.

Q. I'm not sure why the widget is showing the text 'No events to display'. What are the possible reasons for this?

A. See Functionality for guidance on the 'No events to display' message.

Q. I've embedded the widget but noticed some elements aren't working as i'd expect. Why don't they look right?

A. We strongly recommend assessing any existing configurations on the page on which you've embedded. For example, a configuration that styles any tick boxes going on to the page might be adversely affecting the tick box filters for live events and medals.

Any other questions?

Trial users
Please get in touch with our commercial team to direct any questions regarding the service.

Live users
Our on-boarding and customer support teams are on hand for any queries, contact [email protected]

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